Need a new sense of direction? ↗️
Your staff handbook is the blueprint for your childcare center’s operations. By creating a staff handbook, you can ensure that your employees are aware of your center’s values, beliefs, and expectations.
An employee handbook also offers a level of protection when situations arise as protocols are clearly outlined. Use your new employee handbook as a guide to help staff members thrive and seamlessly integrate into your center. ☑️
An employee handbook outlines policies and procedures your staff is expected to understand and follow. This can also be used as a support tool to help with staff onboarding and training.
Think of your handbook as a roadmap when it comes to operating your center. 🗺️
When a new or uncomfortable event happens at your childcare center, you’ll be able to reference your handbook for guidance on handling the situation. Your employee handbook will clearly outline the rules at your center along with the expectations and responsibilities of your staff. This ensures all faculty are on the same page, helps avoid conflict, and creates a unified company culture.
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Your employee handbook should cover the ins and outs of working at your center. This will include job descriptions, dress code requirements, time-off procedures, conduct policies, and more.
The introduction to your handbook will provide a high-level overview of your center. Include a welcome letter to your staff, the history of your center, and your center’s mission and vision. This will clearly outline your center’s brand and values, setting the tone for future expectations.
To begin you’ll want to make sure you’re familiar with labor laws in your state. This will help you understand what you need to offer in terms of leave laws, severance, unemployment, etc. You should also look into what your state licensing regulations require in regard to a handbook. Some have specific requirements but others do not.
Next, outline the various job descriptions and responsibilities of various positions at your center. Be sure to include information like offered benefits, time off, company holidays, number of sick days allotted, etc.
Your policies and center operating information will take up a large portion of your handbook as they outline protocol and set your expectations of staff members. Be sure to include the following policies in your handbook:
Cellphone usage
Drugs and alcohol
Absenteeism and tardiness
Grievance periods
Time-off requests
Non-discrimination
Sexual harassment
Payroll
Dress code
Your center operation policies include the day-to-day functions of your center. Be sure to include the following information so all staff and parents understand your center’s protocol:
Outline of your center’s spaces
Pick-up and drop-off policy
Software used (If your center uses a software program like Kangarootime, outline the software features, how the software should be used, and any training staff is expected to take)
Budget per classroom
Curriculum information
Diapering and toileting policy
Closing procedures
Parent communication guidelines
Sick child policy
Social media/photography policies
Classroom management (cleaning, safety, etc.)
Tip: When in doubt, reference NAEYC’s Code of Ethics.
If you’re faced with a situation you haven’t prepared for and are unsure of how to handle it, refer to NAEYC’s Code of Ethical Conduct to ensure your center is compliant and the situation is handled properly.
When new staff members join your center, make sure they’re aware of how they’ll be onboarded. Include any orientation or training information in your handbook. Whether they’ll use training materials, shadow a teacher, or have a mentor, make sure they’re fully aware of these procedures.
If your center is closing due to inclement weather, experiencing a medical emergency or a fire outbreak, etc., make sure a plan is in place. Outline your emergency procedures in your handbook to help ensure the safety of both your staff and the children in your care.
Include your center’s contact information along with whom staff should contact if they have questions or concerns regarding the handbook. You can also use this section to collect your staff member’s contact information.
Finally, have you and your staff members sign your handbook as a sign that you both have read it and agree to the terms.