G2 is the world’s largest tech marketplace that publishes a list of software review scores in their Grid Reports each quarter to provide a high-level overview of a particular software category.
For Spring 2022, ChildcareCRM has been named a High Performer in G2’s childcare software category.
ChildcareCRM Gets High Scores Across the Board
G2 recognizes the growing impact of childcare software and rates products subjectively. The products are ranked by customer satisfaction (based on user reviews), market presence (based on aggregated data about market share, seller size, and social impact), and placed into four categories on the Grid®: Leaders, High Performers, Contenders, and Niche products.
Click here to see ChildcareCRM’s other awards.
ChildcareCRM was named a High Performer due to both high customer satisfaction ratings and a strong social or online market presence.
The Grid applies a unique algorithm to provide Satisfaction scores (ease of setup, implementation time, user/administrator adoption reviews). The customer satisfaction reviews are collected through March 01, 2022, and are affected by...
-
User reviews of user-focused product features
-
Popularity and significance based on the number of reviews G2 receives
-
Quality of reviews or how thorough the review is
-
Age of reviews (recent reviews are weighted more)
-
User reviews of administration-specific product features
-
Overall Customer Satisfaction and Net Promoter Score (NPS – essentially, it’s a customer loyalty score) based on user reviews
Another factor in ChildcareCRM’s scores, Market Presence, is based on employee information, social media, and online presence – but all scores are subject to change. For ChildcareCRM in Spring 2022, 100% of users rated it 4 or 5 stars, 100% of users believe it is headed in the right direction, and 92% of users said they would be likely to recommend ChildcareCRM to another childcare owner or executive.
"We're grateful to have been named a High-Performer by G2 for two seasons in a row," said CEO Matt Amoia. "Since the Winter report was released, we've made strides to further increase our products' ease of use and customer satisfaction ratings. As part of those initiatives, we recently released drip campaigns functionality in our CRM+ product and have partnered with Facebook on a new software integration that will allow users of both CRM and CRM+ to capture leads from anywhere."
Get to Know LineLeader
LineLeader is the first and only platform to deliver full-featured customer relationship management (CRM) software, a family engagement app, and childcare management software (CMS) in one unified platform.
LineLeader helps childcare organizations manage their business and optimize their staff and family experience so they can succeed in a competitive market. Now, childcare centers can eliminate the multiple disjointed products they use to grow enrollment, engage families, and manage their center. LineLeader serves more than 5,000 childcare centers worldwide.
Click here to see LineLeader's other awards.
