As a childcare centre owner, you’re probably aware of the National Quality Standard (NQS) and the National Early Years Learning Framework (EYLF) apply to your centre.
You’ve probably also heard of other centres who have gone through assessment and rating had to face a number of challenges because they weren’t meeting these standards.
But we have good news!
Using a lead management system can help your centre meet these expectations by improving how you manage enrolments, collect data and document compliance with regulations.
Want to learn more about how the RIGHT lead management system can help you meet & exceed standards? Let’s dive in.
It’s tough to meet NQS and EYLF Requirements
This means you can keep on providing the best possible environment for your families and staff, while reducing your risk of an audit failure or disciplinary action. Not meeting the EYLF requirements can deter families from enquiring at your centre, while being rated “Meeting National Quality Standards” and above can improve your chances of families putting your centre at the top for choices.
Meeting the National Quality Standard with the number #1 CRM software for Childcare
These are just some of the ways a lead management system can help you achieve your goals:
- By collecting critical data from everyone involved in the enrolment process (families, carers, staff), you can easily ensure compliance with regulations—without needing to rely on a single person for this task. (Quality Area 2 – Children's Health and Safety)
- Help create a predictable and workable environment for your centre team. With the right tools such as a lead management software they are able to process enrolment and grow their skills without the disruption of inefficient admin tasks. (Quality Area 4 – Staffing Arrangments)
- Create stronger relationships with your children by saving time off the paper files and with them on the floor. (Quality Area 5 – Relationships with Children)
- Start building relationships with the families at the very beginning by collaborating their wants and needs at your centre . (Quality Area 6 – Collaborative partnerships with families and communities)
- Assert strict processes and requirements to help streamline the enrolment process that will benefit your centre team, families and most of all yourself as the director or owner. (Quality Area 7 – Governance and Leadership)
Here are what tools in a lead management system that can help your centre find qualified leads AND meet the national quality standards.
1. Contact form submissions- Create online forms on your website or social media platforms to allow families to contact you first and express their interest
- Families are willing to share their contact information with you and awaiting your response
- How this helps you meet national quality standards: Building strong relationships with the children and the family from the very start
2. Parent-Scheduled tours
- Having a self-service option for tours on your website helps families make that next decision by themselves.
- The families takes the next step instead of being pushed into the next stage when they’re not quite ready to
- How this helps you meet national quality standards: Assert governance and leadership through centre process to streamline the parent enrolment experience
- Through drip campaigns you can send appropriate content to the correct audience
- Don’t waste time sending enrolment content to families who are not ready to enrol
- How this helps you meet national quality standards: Creating trust with your families through consistent communication about their child's health, safety, interests and well-being
Exceed business requirements & family expectations.
The NQS and a fully supported CRM system for childcare work hand in hand to keep following regulations easy like 1,2,3! LineLeader Enrol is here to help you meet business quality standards and deliver and exceptional childcare experience with less work.
Missing a few pieces in your lead management toolbox? Learn more about LineLeader Enrol here.
