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Letter from Caitlin Coffman, MomentPath CEO

Carmel, IN – October 12th, 2022

MomentPath Customers and Community,

I’m excited to announce that MomentPath has been acquired by ChildcareCRM, now LineLeader. In addition, MomentPath’s product is now part of LineLeader’s new unified platform.

LineLeader is the Childcare industry’s first and only unified platform that delivers full-featured customer relationship management (CRM) software, a dedicated parent engagement app, and childcare management software (CMS)—together in one solution.   


Who is ChildcareCRM?

If you don’t know ChildcareCRM, they pioneered CRM (customer relationship management) software in the childcare industry over a decade ago. ChildcareCRM enables childcare centers to grow their business by boosting enrollment and saving time. More than 5,000 childcare centers across the world rely on ChildcareCRM. Their award-winning platform includes lead management, marketing automation, reporting, online enrollment, and pre-enrollment payments.

What This Means for the Industry

Most childcare businesses are juggling multiple products to manage their business. They’re buying, onboarding, training, managing, and getting support for, on average, more than six different products. This is expensive, time-consuming, and inconvenient for staff and families. More importantly, it makes it difficult to succeed in an increasingly competitive market.

With the introduction of LineLeader, you get absolutely everything you need to run your business and optimize your family experience in one unified platform. With one login, you can easily search, manage, and report on pre- and post-enrollment data, making running your business—and your family experience—easier and more convenient.

With LineLeader you can:

  • Enroll more families. Capture and convert more leads. Automate lead follow up, tour scheduling, registration, and reporting. Move from paper enrollment packets to online registration.
  • Engage families. Automate daily reports to share events with families in real-time. Automatically share developmental milestones and memorable moments. Easily communicate with families via our family engagement app.  
  • Simplify center management. Digitize check-in by replacing paper check-in sheets with digital check-in for students and staff. Bill and invoice online including recurring payments. Quickly report on attendance, payroll, and more.

 

What This Means for Our Customers

Users of MomentPath can remain on their current product with no change. Or, if they choose, current MomentPath users can purchase additional LineLeader functionality to get the benefits of having a single unified platform to run their entire business.

The same talented teams that worked with you before the acquisition will continue to work with you now. Your Customer Success Advocate and Support staff are NOT changing. Not only are we keeping all our existing team members – we're gaining many new ones! Our staff at MomentPath is joining the ChildcareCRM team to become a superhero alliance of exceptional product developers, implementation specialists, customer support and success advocates, and more!

Read our FAQ’s for more information.

What This Means for Our Business

Our talented team isn’t going anywhere. The friendly faces who you contact when you have a question or concern are NOT changing. Our offices remain in Indianapolis, IN but we’ll also now have teammates and a headquarters in Dallas, TX. And we will continue to provide updates and additional information on our new website, LineLeader.com.

Our Journey and Evolution

MomentPath started as a promise. A promise that busy parents and busy childcare providers could easily connect and share valuable ‘moments’ throughout each child’s day.  

With the goal of quality connection in mind, we created a modern way for parents to tap into what was happening in their child's day and feel confident about their choices. Our journey began in 2015.

As we grew, we decided it was time to move beyond our engagement app and provide operators with a full-service center management solution where parents, teachers, and administrators could access the tools and information they need more efficiently.  

We empower educators so they can redirect their focus to what matters most – caring for enrolled families. Joining forces with a team that’s as passionate as we are about providing best-in-class tools and support to childcare businesses has been remarkable, to say the least. And this exciting marriage of products, teams, and passions is what takes us into the next chapter of our story.  

And I want to thank YOU for being a valuable part of that story, putting your trust in us, and helping us get to where we are today.  

But most of all - thank you for your continued loyalty and support.

LineLeader: The ‘Why’ Behind the Name

You may be wondering why we chose the name LineLeader.

Being chosen as line leader is the best job in preschool. As the line leader, you guided your class—in an organized way—from the starting point to the ending point. Our technology platform empowers childcare professionals to be line leaders every day as they organize and guide families from their starting point (inquiry) to their ending point (re-enrollment).


Every Moment Is a Fresh Beginning

Our mission has always been to connect families and educators with cutting-edge software that makes early education organizations more integrated, more efficient, and more engaged. With our new LineLeader platform, we are in an even stronger position to achieve that objective.  

We’re here to assist in any way we can, please contact us here for general inquiries or email us directly at support@momentpath.com.  

For more information about the new platform, visit www.lineleader.com or read our full press release.

 

Sincerely,

Caitlin Coffman
CEO & Founder
MomentPath

 

 

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